Support Center
Common Tree Questions
Everything you need to know about professional tree care, Sydney council regulations, and property safety.
Do I need a council permit to remove a tree in Sydney?
In most Sydney councils, yes. Requirements vary depending on the local government area (LGA), tree species, and size. Generally, trees over a certain height (often 3-5 meters) or trunk diameter require a permit. We handle all the paperwork and consultations with local councils to ensure your tree removal is 100% compliant.
When is the best time of year for tree pruning?
Late winter or early spring is generally the best time for pruning most trees, as they are dormant and less susceptible to disease. However, dead or dangerous branches should be removed immediately regardless of the season to ensure safety.
What are the signs that my tree might be dying or dangerous?
Look for dead branches, cracks in the trunk, fungal growth at the base, or leaning. If the leaves are discolored or sparse compared to previous years, it might be stressed. Call us for a professional assessment if you notice any of these signs.
Do you provide emergency tree removal services after storms?
Yes, we offer 24/7 emergency response. Storms can cause trees to become unstable or drop large limbs. Our team is equipped to handle hazardous removals safely and efficiently, even in difficult weather conditions.
Is your tree service fully insured and certified?
Absolutely. We hold $20 Million Public Liability Insurance and all our staff are covered by Workers Compensation. Our team consists of AQF Level 3 and 5 Arborists, ensuring all work meets Australian Standards.
Still have questions?
Our arborists are available 24/7 for emergency advice or to book your free on-site consultation.